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Terms of Service with a Refund Policy

OUR TERMS & CONDITIONS, BRIEFLY:

By ordering any of our products, you agree to be bound by following terms & conditions:

  • The price applicable is that set at the date on which you place your order.

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of United Arab Emirates.

  • United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.

  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

  • We accept payments online using Visa and MasterCard credit/debit card in AED/USD.

  • The cardholder must retain a copy of transaction records and Merchant policies and rules.

  • User is responsible for maintaining the confidentiality of his account.

  • Shipping costs and payment fees are recognized before confirming the purchase.

  • Card information is transmitted over secure SSL encryption and is not stored.

  • Please note that local charges may occur.

  • All personal information you provide us with or that we obtain will be handled by Spret Retail as responsible for the personal information.

  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

  • Events outside of Spret Retail’s control shall be considered force majeure.

As used in these Terms of Use, references to our “Affiliates” include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this site and/or its contents.

REFUND & EXCHANGE POLICY:

  • Please make sure all of the items on the Invoice are included in your shopping bag. If not, then you can send a complaint to Info@spret-me.com Make sure your Promo code if applicable is printed on the Invoice.

  • Exchange of goods permitted within 14 days and return permitted within 7 days.

  • Refunds will only be in the form of Credit voucher and to be redeemed within a period of 6 months.

Note: Following exceptions are for our exchange and refund policy:

  • Deposited amount is non-refundable after 30 days.

  • Items exchanged or returned must be in good condition, original packaging and unused products.

  • Products on Discount/Sale or previously exchanged are not eligible for exchange further.

  • Original receipt must required in order to exchange or return items.

  • Credit vouchers, gift vouchers, layaway & memberships are neither refundable or can not be exchanged for cash or any other payment mode.

As used in these Refund & Exchange policy, references to our “Affiliates” include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this site and/or its contents.

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